『新东方在线托福听力』为托福考生准备了ETS托福TPO/Official 33 Con 1听力练习：How has the woman been dealing with her problem?原文题目答案解析，TPO/Official 33 Con 1听力原文范文音频翻译。

托福TPO/Official 33 Con 1听力原文How has the woman been dealing with her problem?【新东方在线】

旁白：听一段学生和大学工作人员的对话。

Narrator: Listen to a conversation between a student and a university employee.

额，这是不是房屋维修办公室？

Um, is this the housing maintenance office?

学生：噢，太好了。我有一个小问题。

Student: Oh, good. I have a quick question.

我们在房间里可以放电暖气吗？

Are we allowed to keep electric heaters in our rooms?

我觉得暖气停了或是别的什么。

学生：噢，不是。我尝试调节热量控制，但是没有任何改变。

Student: Oh, no. I tried adjusting the, uh, the heat control, but it doesn't make any difference.

我房间太冷了，我晚上都不能睡觉。

It's so cold in my bedroom I can't sleep at night.

事实上我已经睡在客厅沙发上了。

I've actually been sleeping on the sofa in the front room.

事实上是，所有的房间都有暖气除了我们的房间。

Actually, we get hot air in all the bedrooms except ours.

工作人员：哇欧！你有室友吗？

学生：有的。但是她说冷对她来说造不成影响。

Student: Yeah. But she said she isn't bothered by the cold.

但是在沙发上，我总是被大厅的杂音打扰。

But on the sofa, I am kept up by the noise out in the hall.

The dorms can sometimes get pretty noisy.

所以，对于这个情况有什么可以做的吗？

工作人员：好的，我们可以做几件事。

Employee: Well, ok. There's a couple of things we can do.

我可以找一个管理人员去看一下，看看他可以做点什么。

I can have a custodian take a look at it and see if he can do something.

学生：事实上，我昨天就让一个管理人员去看过了。

Student: Actually, I asked the custodian yesterday to take a look.

但是，他说他没发现任何问题。

But he said he couldn't find anything wrong.

他说一些其他的房间也失去供暖，如果我们来找你们，你们会修好供暖。

He said that some of the other rooms have lost heat also and that if we'd come here you guys would fix it.

这很奇怪，我们应该会……好吧，管理人员理当和我们报告发现的问题。

That's weird, because I would have…well, the custodians themselves are usually supposed to report any problems right away.

既然那样，你需要做的是……这里，填一下这张表格。

OK. In that case, then what you need to do is…here, fill out this form.

工作人员：是的，但是至少填了这张表格就会把你的暖气问题放到维修人员的工作日程中，并且，他们会尽快联系你的。

Employee: Yeah, but at least that'll put your heater problem in a work order for the maintenance crew and they'll get to you as soon as possible.

正因为现在还不是冬天，也没有那么冷，所以维修人员可能要过段时间再联系你。

Just so you know, because it's not winter yet and it's not as cold as it could be, it may take a few days for a maintenance crew to get to you.

我在我自己房间都不能睡觉了！

工作人员：很对不起。 但是学生是不允许使用的。

Employee: I am sorry. But students just aren't allowed.

我知道这是一个问题，但是并不是只发生在你一个房间里。

OK. I can see that this is a problem, and not just with your room.

因此，如果你可以在今天下午之前把这张表带回来，我会试图让维修人员明天就去看一下你房间。

So if you can get the form back to me this afternoon, I'll try to get a maintenance crew to look at your problem by tomorrow.

Student: Oh, that would be great. Seriously.

但是当我填好了之后，我就把表给你，对吧？

But when I fill this form out, I give it to you, right?

工作人员：对的。如果我不在这里，就把它放在我的箱子里，我会拿到的。

Employee: Right. And if I am not here, just put it in my box and I'll get it.

How has the woman been dealing with her problem?

What does the man imply about the custodian?

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